Support request form

This form can be used by our clients who have a current support plan with NDS.  Please ensure you also call the support phone number if your request is urgent.

Support

Client number (*)	Invalid client number
Your name (*)	Invalid Input
Phone (*)	Invalid Input
Email (*)	Invalid Input
Date of issue (*)	Invalid Input
Time of fault (*)	Invalid Input
Short summary of issue (*)	Invalid Input	A single sentence summary of the issue.
Full description of fault (*)	Invalid Input	Enter as much information here as you can to describe the issue, how it was produced, and if you can reproduce the issue in a predictable way.
Any error codes or messages	Invalid Input	Place any error codes, pop up messages or other information given to you in this field.
What were you doing when this occurred? (*)	Invalid Input	Describe what you were doing when the issue occurred. Does this happen consistently?
Description of external factors such thunderstorms, power failures etc.	Invalid Input	Give a complete description of anything in the environment that changed or fluctuated around the time of the fault. Thunderstorms, cooling, power are all examples of things that can affect sensitive equipment.
Enter the characters:	change characters Invalid Input
Office use - resolution	Invalid Input
Office use - resolution date	Invalid Input